Passengers of an EasyJet flight were left fuming after their flight was cancelled because a passenger ‘defecated on the toilet floor’, leaving them stuck in Tenerife.
The flight had originally been set to depart at 8.05pm but was reportedly delayed ‘several hours’ before the incident.
The pilot of the cancelled flight addressed passengers, who were waiting to take off from Tenerife to London Gatwick.
He advised them to ‘organise hotels’ for the night as the plane would no longer be taking off.
In the video, the pilot can be heard saying: ‘…rather entertaining to defecate the front toilet so we’re now staying the night here, we’re now going to get everyone off… and organise hotels then we’ll fly back tomorrow morning’.
The stranded passengers were expected to board a flight at 3.00pm the following day instead.
However, EasyJet said it was ‘unable to find hotel rooms in the area’ for all the passengers who were affected, according to a statement on their website.
Furious passengers took to X, formerly known as Twitter, to share their frustration at the situation.
One user wrote: ‘Real good of @easyJet to delay the flight 3.5 hours with 0 communication then decide to cancel it altogether because someone took a s*** on the toilet floor. Quite literally couldn’t make this s*** up.’
Another added: “So we’ve been given the excuse of a toilet being defecated in for the reason for a CANCELLED flight?! @easyjet this is UNACCEPTABLE! Your customer care is ATROCIOUS. 100s of passengers left STRANDED in the airport terminal! Do something!’